Reservation and Cancellation Policy
Read thoroughly as this policy applies to every circumstance.
Reservations for Day or Overnight Excursions require full payment to confirm reservations. Payments for Private Group Excursions are refunded with a cancellation notice 21 days prior to your trip date. No refunds for cancellations under 21 days notice. Payments for individual reservations are refunded with a notice 10 days prior to your trip date. No refunds for cancellations under 10 days notice. Reservations are non-transferable under the cancellation date and no allowances of any kind will be made. We strictly follow this policy.
We reserve the right to alter or cancel a trip without prior notice due to conditions beyond our control or in the best interest and safety of the trip. We reserve the right to refuse services to anyone under the influence of drugs or alcohol and no refunds will be made. All participants must sign a Waiver and Release of Liability form. Presenting any form of payment constitutes acceptance of the Reservation, Cancellation and Refund Policy.
Arrive 30 minutes prior to your trip time. All trip times are Eastern Time. Trips go rain or shine. Failure to arrive at scheduled arrival time constitutes a cancellation. Be sure everyone in your party is aware of the Reservation, Cancellation and Refund Policy.